Job Title:  Operations Technician

Why Tosca?

At Tosca, we’re on a mission to eliminate waste in the food supply chain. We help the world’s largest growers, distributors, and retailers move food more efficiently through reusable packaging solutions that are smarter for business and better for the planet.

When you join Tosca, you’re not just taking a job — you’re becoming part of a team that values safety, quality, accountability, and continuous improvement. Our Service Centers are the heartbeat of our operation, and every team member plays a direct role in delivering excellence to our customers.

If you’re looking for a hands-on role where your attention to detail and operational coordination skills truly matter, this is it.

What You'll Do:

As an Operations Technician, you’ll support the Service Center leadership team to ensure smooth daily operations and help us meet production and shipping goals.

You will:

• Maintain accurate shift records, including production, shipping, receiving, quality, and food safety documentation
• Manage shipping processes, including matching PO numbers to orders and working directly with drivers
• Create and confirm Bills of Lading (BOLs) and ensure proper transportation paperwork is completed and entered into Tosca’s shipping system
• Coordinate daily pickup and delivery schedules with Customer Service and transportation partners
• Communicate special load requirements and outbound shipping needs with supervisors
• Report inventory concerns to Customer Service and Transportation teams
• Support trailer loading and unloading; operate forklift (certification required)
• Maintain electronic and hard-copy files and create documents using Microsoft Office
• Coordinate office-related needs, including supplies, keys, parking, and team member resources
• Assist with general Service Center support, including mail, deliveries, and event coordination
• Maintain a clean, safe, and organized work environment
• Support Tosca’s Food Safety Management System and uphold safety standards at all times

What We Are Looking For:

• 1–3 years of experience in a plant, warehouse, or office operations environment
• Working knowledge of shipping and receiving processes
• Strong attention to detail and follow-through
• Ability to multitask, prioritize, and meet deadlines in a fast-paced setting
• Professional communication and interpersonal skills
• Comfort working with confidential information
• Proficiency in Microsoft Word and Excel
• Ability to lift 5–15 lbs.
• Willingness to work occasional overtime based on business needs

We’re looking for someone who takes ownership, communicates clearly, and understands that operational accuracy drives customer satisfaction.

Work Schedule, Pay and Perks

• Shift Hours: Monday through Friday, 9:00 am to 6:00 pm
• Pay: $21.00-$24.00 an hour
• Benefits: Tosca offers a comprehensive benefits package to our team members. Full-time employees (30+ hours per week) have access to multiple healthcare plan options (including medical, dental, and vision coverage), a 401(k) retirement plan with a company match, paid time off, paid parental leave, company-paid life insurance and short-term disability coverage, as well as long-term disability for eligible roles. We also provide tax-advantaged health accounts (HSA with employer contributions and FSA programs), an Employee Assistance Program, and a range of additional perks – such as a fitness reimbursement program, educational assistance, employee discount programs, and optional supplemental insurance (e.g., accident, critical illness, hospital indemnity) and legal/identity theft protection plans.

Our Commitment to Equal Opportunity

At Tosca, we believe in fostering a workplace where everyone is treated with respect and dignity. We are an equal opportunity employer, dedicated to creating an inclusive and equitable environment where all qualified applicants are considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

E-Verify Employer

Tosca participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. For more information, please visit the E-Verify website.

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