Job Title:  General Manager

Why Tosca?

At Tosca, we are revolutionizing sustainable supply chain solutions by helping the world’s largest brands move away from single-use packaging. We are committed to building smarter operations, safer workplaces, and stronger teams across our network of Service Centers. We are looking for a hands-on, people-focused General Manager to lead our Lakewood Service Center. This is a high-impact leadership role responsible for driving operational excellence, developing teams, improving performance, and creating a culture centered around safety, accountability, and continuous improvement.

What You'll Do:

• Lead all day-to-day Service Center operations, including safety, production, quality, maintenance, shipping, receiving, and scheduling
• Build, develop, and coach high-performing operations and maintenance teams
• Drive a strong safety culture through OSHA compliance, audits, inspections, and team engagement
• Ensure food safety and sanitation standards are consistently maintained
• Manage labor planning and temporary staffing relationships to support operational needs
• Monitor Service Center performance metrics and implement continuous improvement initiatives
• Develop and manage operational budgets while controlling costs and improving efficiencies
• Partner cross-functionally with Sales and other internal teams to support customer solutions and operational success
• Lead performance management activities, including coaching, development, accountability, and recognition
• Create a positive, team-oriented culture focused on operational excellence and customer service

What We Are Looking For:

• 7+ years of operations leadership experience within manufacturing, distribution, logistics, or industrial environments
• Strong leadership experience managing frontline operations and maintenance teams
• Proven background driving safety, quality, and operational performance improvements
• Experience with continuous improvement initiatives, Lean Manufacturing, or Six Sigma methodologies preferred
• Strong business acumen with the ability to interpret operational and financial performance metrics
• Ability to lead in a fast-paced, high-accountability environment
• Strong communication, coaching, and team development skills
• Bachelor’s degree in Operations, Business Management, Engineering, or related field preferred
• Food safety experience strongly preferred

Pay and Perks:

• Pay: Up to $120,000 annually, based on experience, plus 10% annual performance bonus potential.
• Benefits: Tosca offers a comprehensive benefits package to our team members. Full-time employees (30+ hours per week) have access to multiple healthcare plan options (including medical, dental, and vision coverage), a 401(k) retirement plan with a company match, paid time off, paid parental leave, company-paid life insurance and short-term disability coverage, as well as long-term disability for eligible roles. We also provide tax-advantaged health accounts (HSA with employer contributions and FSA programs), an Employee Assistance Program, and a range of additional perks – such as a fitness reimbursement program, educational assistance, employee discount programs, and optional supplemental insurance (e.g., accident, critical illness, hospital indemnity) and legal/identity theft protection plans.

Our Commitment to Equal Opportunity

At Tosca, we believe in fostering a workplace where everyone is treated with respect and dignity. We are an equal opportunity employer, dedicated to creating an inclusive and equitable environment where all qualified applicants are considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

E-Verify Employer

Tosca participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. For more information, please visit the E-Verify website.

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