Job Title:  Logistics Coordinator

About the Role

Looking for FUN + PURPOSE in your career and employer? Check out Tosca! We are revolutionizing the supply chain through sustainable solutions that protect perishable goods while serving planet Earth. Our vision is to help realize a future where all one-way packaging is converted to reusable containers.

The Logistics Coordinator has the primary role of coordinating reverse logistics activities. The primary accountability for the Logistics Coordinator is working with internal and external customers to coordinate transportation management activities for the timely return of our reusable assets to our service centers. This role also supports our retail partners with daily customer service activities, data entry, management, and forecasting.

Job Responsibilities:

• Responsible for reverse logistics operations to ensure our reusable assets are collected from retail salvage operations and routed to the appropriate service centers in a timely manner.
• Ensure each service center has adequate inventory to support production goals, avoiding excess change-overs and shut-downs.
• Collecting and monitoring inventory levels, forecasting, updating orders and shipments, reviewing reporting, and proactive communication with internal and external customers.
• Provide exceptional customer service support to our collection locations regarding reverse logistics management. Collection locations can include but are not limited to, closed loop, salvage, food bank, asset recovery, customer location, and more. Work directly with these partners to minimize trailer dwell and driver detention charges.
• Ensuring proper carrier, route, and mode selection is made.
• Ensuring proper shipping documents are being utilized.
• Tracking and tracing shipments in the TMS system and Control Tower.
• Working with third-party logistics providers to ensure appropriate lead times are met and reviewing and approving line haul and accessorial rates when applicable.
• Assist our service center operations team members to ensure all shipments are received accurately and timely in the ERP system(s). Work directly with third-party logistics providers to resolve any paperwork discrepancies.

Qualifications:

• 2-3 years of experience in operations, supply chain, logistics, or transportation
• A Bachelor’s degree in supply chain, operations management, or logistics is highly preferred; other relatable experiences will be applicable.
• Working knowledge of Excel, Access, QlikView, Power BI, or other similar data analysis programs.
• Excellent oral and written communication skills
• Interpersonal skills with the ability to develop effective customer and teammate relationships
• High level of organizational skills with the ability to multi-task and re-prioritize
• Ability to think quickly, problem solve, make decisions, and resolve issues promptly
• Ability to establish good rapport with all customer types and various levels of customer contact
• Willingness to travel to support new customer implementation or visit with existing customers with field representatives if required

Work Schedule

This is a hybrid role where Monday and Friday are work-from-home days. Tuesday through Thursday are in-office days at our Colony Square office in Midtown.

Why Tosca?

We believe our team members deserve more than just a paycheck. They deserve to work in a fun environment with a supportive team that cares about each other and encourages collaboration at all levels. It’s not just about being a great company, it’s about being great people and serving a higher purpose. Every Tosca employee can be proud of doing their part to reduce food waste.

Our team members are provided with a wide range of programs to help them reach their full potential — personally and professionally. 

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